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Email response to orders will be within 1 to 2 days at regular work days during regular work hours.

We are closed on Saturday and Sunday.

IF THERE ARE ANYTHING YOU ARE UNSURE OF PLEASE EMAIL AND ASK US BEFORE PURCHASING IS MADE.

Due to the frequent changes in the availability of certain items, we maybe out of stock or manufacturers have decided to discontinue these certain items. It is in the manufacturers discretion on whether or not they will continue to produce or not produce certain items. We are not responsible for manufacturers decision to produce or not to produce certain items. We only carry these certain items if they decide to produce it.

For any urgent or large order(s), please let us know well in advance as some of our items may not be available and it may take up to 3 to 4 weeks to restock some items.




Ordering Procedure:

ORDER ONLINE by entering your order directly on our website. We provide an online shopping cart that allows you to select products while browsing our website. Once your order is complete, you will receive an e-mail with an order number verifying your purchase. All orders are protected for your privacy security. Please in the additional notes section of the check out, indicate the type of payment and the shipping method you have selected.

Afterwards an invoice will be sent to you stating your total of your items PLUS SHIPPING and HANDLING. In addition your invoice it will state the method of payment and the address to ship to.
Please confirm that all the information in regards to the shipping ADDRESS is correct.
Once payment has been received and confirmed we will ship your items out to you.

ANY AND ALL ADDITIONAL SHIPPING AND HANDLING FEES stated in the invoice IS THE SOLE RESPONSIBILITY OF THE CUSTOMER.



Shipping:

We offer 4 shipping methods, which is service, air, bus and express. Shipping and handling is determined by weight, size and destination. These are all the variables that are factored into determining the shipping and handling fees of the items ordered. Therefore due to all the variables stated above, we are unable to provide a determined quote as it differs due to these variables.

The following is an APPROXIMATE time of arrival for the shipping methods provided (ARRIVAL TIME IS SUBJECT TO CHANGE WITHOUT PRIOR NOTICE):

SERVICE
Approximate arrival: 2 WEEKS

AIR
Approximate arrival: 1 and 1/2 WEEKS

BUS
Approximate arrival: 1 WEEK

EXPRESS
Approximate arrival: 4 DAYS

The shipping methods provided above are stated in the order of the most economical to the most time saving. All shipping and handling quotes are provided to us by the postal services and not by our company.You may request to use a different delivery or transportation service such as Purolator, UPS, FedEX etc. ANY AND ALL ADDITIONAL SHIPPING AND HANDLING FEES DUE TO THE REQUEST OF THE CUSTOMER, TO USE A DIFFERENT DELIVERY OR TRANSPORTATION SERVICE IS THE SOLE RESPONSIBILITY OF THE CUSTOMER.

It is not unusual for the occurance that shipping and handling costs will be more than the item(s) purchased. Shipping and handling costing more then the item(s) purchased IS NOT a reason to cancel the order. (THIS IS YOUR ONLY AND FINAL WARNING) As stated previously all shipping and handling quotes are provided to us by the postal services and NOT by our company.

We are NOT responsible for taxes and or other shipping fees that your country charges for your packages.




Payment Information:


Payment must be made BEFORE your order is shipped out.

PAYMENT MUST BE MADE WITHIN 3 DAYS of issue of your invoice.

We currently accept PAYPAL as our prime method of payment.

We will provide you with our PAYPAL address through e-mail after we confirm stock availability.

There will be an additional 3% charge of your total plus shipping and handling for ALL PAYPAL transactions included in your invoice.

We are NOT responsible for your transaction or transmission
mistakes.

Due to the site being UNDER CONSTRUCTION, we are not able to accept credit card payments at the moment. We are sorry for the inconvenience.


Other Method of Payment Accepted:

PAYMENT BY MONEY ORDER OR CASHIERS CHECK be sure to include your name on the money order. All money orders must be in U.S. funds. We will ship your order as soon as we receive the payment (we do not ship orders until payment is received).


PERSONAL CHECKS WILL NOT BE ACCEPTED.


Payment by C.O.D. is NOT available. Pre-payment by cashiers check or money order is required. (No personal checks.)




Other Terms and Conditions:

Please MAKE SURE and confirm that the items in your basket are the items you wish to purchase.


There will be NO cancellations on orders unless an item(s) ordered is unavailable in stock.


ALL SALES AND ORDERS ARE FINAL. NO REFUNDS AND OR EXCHANGES.


ANY AND ALL COSTS DUE TO THE CUSTOMER CHOICE OR PREFERENCE IS THE SOLE RESPONSIBILITY OF THE CUSTOMER.


PLEASE NOTE: We are NOT responsible for typos, inaccuracies, misinformation, or omission stated or implied. Also since chocolate products are HEAT SENSITIVE, if it should melt before you get the chance to enjoy the product please just place your products either in cool dark places and or in the refrigerator so that it can solidify itself. MELTING DOES NOT AFFECT THE EDIBILITY OF THE PRODUCT. We are NOT responsible for the product if it should melt and or damages are made during shipping. If you have any food ALLERGIES please take that into consideration BEFORE you make your purchase. We are NOT responsible for any health issues you may or may not have after product purchases and it is highly recommended that for SAFETY purposes that if you are unsure about the item we DO NOT recommend purchasing. Please consult with your doctor about whether or not the items you wish to purchase are suitable for your consumption. We value our customers safety and take food allergies very seriously. THIS IS YOUR ONLY AND FINAL WARNING! We are not responsible if you do not read and take our recommendations seriously into consideration of your actions.


Ignorance or not reading the terms and conditions is NOT a reason to cancel order(s). (THIS IS YOUR ONLY AND FINAL WARNING)


Any and all conditions and terms as well as anything on this website is subject to change WITHOUT prior notice.


All terms and conditions stated on this site is YOUR ONLY AND FINAL WARNING.
Last Updated: 12 Jan 2010 00:12:06 PST home  |  about  |  terms  |  contact
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